Frequently Asked Questions

Yes, datasheets for all of our products can be found here. If you need more information about any of our products, please feel free to contact one of our helpful team members on +44 (0)116 240 1500 or email sales@copely.com.

Yes, we are able to offer next-day delivery, however, there is an additional charge. If you require next-day delivery, please get in touch.

Yes, all of our products are manufactured and sold in Britain. We are a British manufacturer of hoses, tubes, and profiles, based in Leicestershire, England, and have been a member of Made in Britain for more than 5 years.

We recommend the Heavy Duty Suction & Delivery Hose, from our Suction and Delivery range. Chemical, kink and crush resistant, this hose has excellent vacuum properties and is extremely durable even in cold conditions. This product is particularly popular in the agricultural sector.

Hoses kink when they have been rolled or looped up too tightly when being stored away. The best way to avoid kinking is to ensure that you lightly roll the hose up after use, the looser the better. We recommend the RHS Everflow®, designed with Evercore® flow protect technology that ensures a constant water flow, even with knots and kinks.

We offer an extensive range of products, for a number of applications. We offer hose and tubes for the industrial, watering, air, and pneumatic sectors. As well as a wide selection of suction and discharge hose.

We also have a range of specialist hoses, each with particular design features to cater for unique or specialist applications.

Our range doesn’t just stop there, we also have a wide range of domestic gardening products. From Everflow, our totally non-kink garden hose, to Eden Garden Care, which features four different types of hose, as well as a range of accessories.

Our Aquaflex® Irrigation hose is the ideal choice for agricultural and horticultural professionals. However, if you’re looking for a more domestic hose then we would recommend the RHS Everflow® which is perfect for gardening. If you would like help choosing the perfect hose for your professional please contact one of our helpful team members on 0116 240 1500 or email sales@copely.com.

Yes, we do. You can download the latest version of our product guide here.

Yes, if you would like text included on your hose or tubing, please let us know when placing an order. We’ll see what we can do!

The core colours available for our hoses are black, red, yellow, blue, and green. If you would like to order one of our hoses in a different colour, please get in touch with one of our helpful team members on 0116 240 1500 or email sales@copely.com.

We offer guarantees on selected hoses, for example, the RHS Everflow® has a guarantee of up to 30 years. If you would like more information on the guarantees of our products please feel free to contact one of our helpful team members on 0116 240 1500 or email sales@copely.com.

Yes, we do. If you would like to request samples of any of our products, please feel free to contact one of our helpful team members on 0116 240 1500 or email sales@copely.com.

Our Polyurethane Reinforced Hose and Paint & Fluid Hose are able to withstand temperatures right down to -40°C.

Yes, as long as we have the stock available. If you would like to receive your order at an earlier date then please get in touch.

For an update on the delivery status of an existing order please get in touch with us at +44 0116 240 1500 or email us at sales@copely.com.

We have an array of hoses that can withstand temperatures of up to 80°C. Our PTFE series hose can withstand temperatures of up to 250°C.

We have a price list that is available upon request. Feel free to get in touch by phone on 0116 240 1500 or email sales@copely.com.

If your application is specialised, please contact us with the size, dimensions and quantity required and we will get back to you.

We recommend the RHS Everflow®, our premium quality garden hose, endorsed by the Royal Horticultural Society. Its Evercore® flow protect technology ensures a constant water flow, even with knots and kinks.

Yes, it can be done yourself. We will need the height and the length required, so please include these measurements when placing your order.

Strip curtains are used in the doorways of industrial premises as a means to keep out the cold and save energy costs. Our PVC strip curtains can come with hangers already included, making installation hassle-free.

Suction hoses have vacuum properties that are used to suck up liquids or materials, they are particularly popular in the agricultural sector. We have an array of suction hoses that are perfect for the suction and delivery of water, sewage, slurries and powders.

Nylon is a tough, flexible material that is resistant to a wide range of chemicals. If you are looking for hosing or tubing made of nylon material, we have a wide range that can be found here.

Polyvinyl chloride (also known as PVC) is arguably the most popular choice for hose/tube manufacturing and design. PVC can have a number of properties added to it, including reinforcement, making it one of the most versatile materials used. We use it to manufacture a majority of our hoses.

To find out more about PVC, take a look at our PU vs PVC article.

A hose is reinforced where a tube is not. Hoses are typically used for applications that involve high pressure, whereas a tube is more often used for lower pressure applications.

Items that we have available in stock will be dispatched within 3-5 days.

Made-to-order items will generally take around 3-4 weeks to be dispatched. If you have any questions, please free to get in touch.